Customer Relationship Management SoftwareAXCALLMED CRM software was developed in-house by AXPHARMA using more than ten years of experience in managing all kinds of telephone inquiries.
AXCALLMED is a secure, validated tool that allows:
- specific settings for each clientLa traçabilité des appels
- call tracing
- precise reporting
- extraction of information in any format (Word, PDF, etc.)
- searches in module fields
If preferred, ASPHARMA’s Medical Information Department can also use the client’s own software via remote access (whether IRMS or another) using Citrix Receiver. The client is thus able to have uninterrupted access to all the data in the system.