Pharmacovigilance Hotline

AXPHARMA’s pharmacovigilance hotline service was created in 2002 for post-market authorisation products, and in 2007, it was extended to clinical trials, including unblinding.

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When requested to do so by its clients, AXPHARMA can support urgent pharmacovigilance cases from their initial documentation to final reporting.

AXPHARMA’s hotline staff, all of whom are physicians or pharmacists, ensure that every case is handled with the utmost professionalism and adaptability, right from the very first telephone call. Furthermore, they are supervised and backed-up by a pharmacovigilance professional with many years of experience in this field.

AXPHARMA has made a significant investment in information and communication technology so that its Business Continuity Plan can consistently be followed to the letter.